Position Details: Research Analyst

Job Description:

• Responsible for prospecting, cold calling, emailing, and using various tools to identify new prospects

• Responsible for qualifying potential prospects as worth or follow up or not

• Responsible for identifying sales opportunities via a variety of cold prospecting techniques

• Display professional communication via phone, text, and email

• Call new leads derived from lists or other sources

• Phone management (inbound and outbound)

• Scrubbing and validating prospect information in the database

• Researching and targeting prospects using a variety of sales tools

• Generating leads thru cold calling to obtain key information from targeted prospects to meet the qualified lead criteria

• Tracking prospects – identify decision makers, timelines, and specific qualifications and enter data accurately and consistently into the CRM or database

• Making follow-up calls for their existing and potential clients

Requirements:

• A minimum of 1 year in a BPO setting or equivalent as a Sales Representative, Sales Associate, Lead Generation, Appointment Setter, or Telemarketer

• Previous experience with B2B sales is required with SQL background

• Basic knowledge of business development or outbound sales

• Candidates must be amenable to work onsite and work during US timings

Skills & Qualifications:

• Excellent English language skills (written and speaking)

• Good time management and task management skills

• Possess lead generation techniques and closing techniques

• Possess telemarketing skills or had previous telemarketing experience

• Excellent verbal and written English communication skills

• Knowledgeable with MS Office applications and CRM platform

• Knowledgeable in using internet and Excel spreadsheet with intermediate to advanced excel skills

• Highly organized and strong attention to details

• A positive, persistent, and professional can-do attitude

• Professional and able to connect/make a great impression on the first call

• Handle rejection well; move on to the next call quickly

• Sound business judgment, integrity, and commitment to excellence

• Fast learner who can adapt to change (must know how to figure things out)

• Competitive dialer who also has a team attitude

• Noticeable organizational and prioritization skills

• Ability to work independently and meticulously

• Able to demonstrate initiative