Position Details: Technical Support Representative (TSR)

Location: Mandaluyong City, Metro Manila
Openings: 65
Salary Range:

Description:


Qualifications:
  • At least 1 year of being a Technical Support Representative supporting clients through chat, email, and call in a BPO industry
  • Must have good English communication skills (verbal and written)
  • With / Without background in Microsoft 365
  • Able to prioritize competing workloads to ensure that tasks are actioned in the appropriate order
  • Being able to adapt to change
  • Able to understand issues from a customer’s perspective when addressing issues
  • Needs to be a team player as the environment is quite fast paced and dynamic
  • Professional, Self-directed & Proactive

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