Position Details: Business Communication Officer - Japanese Desk

Location: Makati City, Metro Manila
Openings: 1
Salary Range:


  • Bachelor’s degree in Marketing or related field of study
  • Preferably with 3 Year(s) of relevant work experience in Marketing
  • Highly proficient in Japanese language, both in written and verbal communication
  • Excellent communication, presentation and interpersonal skills
  • Good organizational and planning skills
  • Detail-oriented
  • Proficient in Microsoft Office applications (i.e, Word, Excel and Outlook)

Duties and Responsibilities:
  • Provide support to Japanese expatriates on their day-to-day activities in dealing and servicing Japanese clients.
  • Provide customer support and ensure delivery of high-quality service for Japanese clients including but not limited to insurance renewal, responding to inquiries and other service requirements.
  • Assist in the preparation of reports and other official documents needed by the Japanese expatriates.
  • Handle/participate in the arrangement of official corporate meetings with/for Japanese associations, Japanese Chamber of Commerce and Industry, and other company-sponsored events or meetings.
  • Handle and respond to inquiries from Headquarter in Japan. May coordinate with local staff, if needed, to address the concern.
  • Actively participate in insurance sales activities involving Japanese corporate market and local marketing campaigns/initiatives.
  • Facilitate the processing of reimbursement of expenses for submission to Headquarter in Japan.
  • Perform other duties as may be assigned by immediate superior.

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