Oversee credit granting process, manage customer accounts and ensure timely collection of outstanding debts
Providing customer service regarding collection issues, process of customer refunds, review account adjustments, processing of credit memo’s and resolve client discrepancies
Responsible in managing the collections, dealer account reconciliation and providing statement of accounts to dealers
Communicate issues that are preventing timely and accurate billings
Review and manage posting of company revenue and collections in SAP
Prepare and manage posting of company revenue and collections in SAP
Prepare monthly and quarterly report to the management
Designs and implements processes to improve cash flow and reduce receivables
Training and mentoring staff members in the credit & collections department
Monitor documentation compliance requirements to organization standards procedures
Qualifications:
Bachelor’s degree in Finance, Accounting, Business Administration or a related field
3-5 years of experience related to credit & collection