Position Details: Account Manager

Location: Makati, Metro Manila
Openings: 1
Salary Range:

Description:


Overview: Account Manager is expected to maintain and expand our client relationships. Account Manager primary responsibility will be to manage a portfolio of assigned accounts, build strong rapport with clients, understand their needs, and proactively identify opportunities to upsell or cross-sell our products or services. Responsible for achieving sales targets, ensuring client satisfaction and contributing to the overall growth and success of the company.

Responsibilities: 
  • Reports directly to the Sales Manager. 
  • Client Relationship Management:
  • Serve as the main point of contact for assigned clients. 
  • Establish and maintain strong, long-lasting client relationships. 
  • Understand client needs and objectives to effectively offer tailored solutions. 

Sales and Revenue Generation:
  • Meet or exceed sales targets and quotas within your assigned client portfolio. 
  • Identify upselling and cross-selling opportunities to maximize revenue. 
  • Prepare and deliver sales presentations, proposals and contracts. 

Account Planning:
  • Develop account plans and strategies to drive growth and customer satisfaction. 
  • Identify key decision-makers within client organizations and establish relationship within them. 

Communication and Collaboration:
  • Collaborate with internal teams, such as marketing and product development, to ensure client needs are met. 
  • Communicate regularly with clients to provide updates, address concerns, and gather feedback. 

Problem Solving:
  • Quickly address and resolve any issues or challenges that clients may encounter. 
  • Anticipate potential problems and provide proactive solutions. 
  • Help the company address concerns in collection to clients. 

Market and Industry Knowledge:
  • Stay up to date with industry trends, competitor activities and market conditions. 
  • Utilize this knowledge to position our products and services effectively. 

Reporting and Documentation:
  • Maintain accurate records of client interactions, sales activities, and progress towards goals. 
  • Provide regular reports on sales performance and client feedback.

Qualifications: 
  • Bachelor’s Degree in Business, Marketing or a related field. 
  • With 2 years’ experience as an Account Manager or in a similar sales role. 
  • With experience in selling or offering servers, storages, hyperconverged, network and security. 
  • Excellent communication and interpersonal abilities.
  • Ability to build and maintain lasting customer relationship. 
  • Strong sales and negotiation skills with a track record of achieving targets.

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